Sunday, May 16, 2010

Total Roof Warranty By Roof Rx or Shall I say Warning about RX Roofing

Roof Coverage 

  • One maintenance visit per service agreement year 
  • All roof types including shingle, tile, shake, flat, slate, and metal (roof rated only)
  • Broken or open flashing seals
  • Broken or damaged tiles, shingles, shakes, or flat roof material
  • Flashings and valley
  • Deteriorated felt paper or underlayment
  • Repair of specific leaks up to $1,000 per occurrence, $5,000 aggregate per service contract
  • Roof leaks caused by normal wear and tear
  • Single family residences(1-4 units), condominiums, and mobile homes
  • Up to 5,000 sq. ft. per agreement, increments of additional 5,000 square feet available at $199.00

Maintenance Visit

  • One roof maintenance visit per contract year includes up to $199.00 of service
  • Maintenance repairs include:
       A.  Cleaning of rain gutters and roof drains
       B.  Sealing roof level pipes, vents, and projections
       C.  Cleaning roof debris
  • Maintenance visit required approximately 30-45 days after COE or renewal to activate agreement
  • No service fee

Order In 3 Easy Steps!

Order Now

Step 1.  Order by submitting an application online, by fax: (310) 693-0826 or contact your account executive. You may also contact us toll-free.

Step 2.  We request one of the following to ensure service of coverage: 

  • Home inspection report
  • Roof certification or a roof inspection report from a licensed roof contractor 

Step 3.  Make payment with MasterCard, Visa, check, or by submitting escrow information.

Relax! The Total Roof Warranty will protect your entire home from covered roofing failures resulting in leaks due to normal wear and tear. You will receive one roof maintenance visit approximately 30-45 days after COE or renewal.

Overview

Covered: The repair of water leaks that occur in the entire rooftop over living and non-living areas up to 5,000 square feet provided the leaks are the result of normal wear and tear. Coverage for additional increments of 5,000 sq. ft for $199.00. This roof warranty covers the repair or replacement of flashings, missing or broken tiles, shingles, shakes or flat roof material that can create leak causing defects. Roof Rx requests one of the following items in order to ensure equitable service of covered items under this agreement: 

Home inspection report, a roof Inspection report, or a roof certification from a licensed roofing contractor.

Roof Maintenance (no service fee): Includes one maintenance visit per contract. Maintenance includes all necessary service and repairs to ensure an ongoing watertight system including: sealing, cleaning, and roof level cleaning of rain gutters and roof drains. Roof Rx will contact you approximately 30 days from the close of escrow or renewal date to schedule the maintenance visit. Roof Rx requires one service visit (maintenance) in order to activate this service agreement. Maintenance items noted as a deficiency on an original home or roof inspection report, which have not been repaired, will not be corrected at time of visit. Due to ongoing wear and tear, maintenance does not guarantee against future leaks not covered.

Not covered: Damage to the roof or leaks caused by a condition other than normal wear and tear such as, but not limited to, persons walking on the roof, improper previous repairs, construction or installation defects, improperly installed valleys, exposed nail heads, leaks occurring from newly installed roof-mounted installations, consequential or secondary damage, repair of wood rot, and damage caused by acts of nature such as tornado, lightning, wind, hail, fire and earthquake. Roof system deficiencies identified on the original home or roof inspection and/or any other pre-existing conditions not repaired shall be excluded from coverage. This warranty also does not cover defects associated with roof mounted installations such as, but not limited to, skylights, roof vents, satellite dishes, solar panels etc.

Limitations: $1,000 per occurrence, $5,000 aggregate per warranty contract for maintenance or the diagnosis and repair of specific leaks. If the roof has deteriorated to the extent that the roof cannot be repaired without a partial or whole replacement, Roof Rx’s liability is limited to $1,000 for the diagnosis and replacement of a roof provided that such replacement is completed by Roof Rx or a Roof Rx designee.

The add sounds too GOOD TO BE TRUE!!! It IS!! This company is the worst, they never showed up, Then.... when they did show up.. They were late 2 hrs. late , then they were to email me an estimate and I have never received one as of yet, I have called 3x's and every call someone was to get back with me with in 24hrs... NOT... NOT one time has this company done what they were suppose to do!! So, I guess there it's not a question on weather to hire them for my out of State client ROOF Cert.... BIG NOT!!!! Thought I would share this with the world!!

Posted via web from Living in Phoenix-Real estate-Neighborhoods & Homes

1 comment:

  1. Roof Rx's reliability as a company is based on our service technicians and unfortunately we had some issues beyond our control. We have since corrected those and apologize for any imposition. Relationships with our clients are very important to us. We would like the opportunity to discuss the matter further and earn your business back. Our toll-free number is (800) 676-8888.

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